Sales Manager (Adventure Travel)

at MACS ADVENTURE (view profile)
Location Glasgow, Scotland, United Kingdom
Date Posted 13th December 2019
Category Sales & Marketing
Job Type Full-time


Macs Adventure  is a fast-growing adventure tour operator with offices in the UK, US and Germany - and big plans. We arrange fantastic self-guided walking, cycling and adventure holidays for thousands of customers in over 35 countries. Our purpose is to connect people and make a positive impact on the planet through adventure travel.

We are currently seeking a Sales Manager, who is passionate about adventure travel, to manage our sales team and drive revenue growth in our UK business. You will do this by building and nurturing a high performing sales team, creating and delivering an ambitious sales plan, engaging with our customers and across the business. This is a management level role responsible for the sales function, including our Adventure Sales Specialists and Adventure Angels. Reporting to the Head of Customers and working alongside the management team and other talented members of the Macs team you will make a meaningful contribution to the success of the business.

As a digitally focused business, the success of Macs Adventure is driven by great customer experience throughout the sales cycle, supported by best in class digital technology.  Through your dedicated team in the UK and effective use of technology you will enable us to make the most of our leads, opportunities and engaged customer base to connect more customers with authentic, transformative travel experiences and drive increased revenue.

We are looking for an experienced, ambitious sales and customer success expert with proven management, sales, digital and customer service skills. Ideally you would have honed your skills in a tour operator, travel, or B2C sales environment. A track record of managing successful sales teams and implementing effective multi-layered sales campaigns that have delivered high revenue growth is essential.

Your strengths will centre around enabling your team to reach their potential, achieving business goals and delivering fabulous customer service.  You will need to thrive in an environment that nurtures a resilient pro-active approach, where the only constant is change. Equally at home delivering an innovative sales and customer experience strategy as managing a passionate team, you will understand the requirements of working to fluid and changing priorities, working with your team proactively to ensure Macs makes the most of all sales opportunities and that our high levels of customer experience are maintained. You should have a strong digital background and a demonstrable track record of implementing process and system change that delivers results for the team, customers and business.

Macs Adventure is a great place to work, with an engaged group of staff, and excellent work environment and regular opportunities for fun. We have high expectations of our team, and in return we give back to make sure you can do your job well, and enjoy yourself while you’re at it. We want our staff to be adventurous, active, be personal, have fun and give a shit. We are looking for passionate individuals with ambition to share our vision and passion for creating a business that connects people with transformative active travel experiences across the world.

We want our team to share our purpose and Macs values; be adventurous, stay active, it's personal, have fun and give a shit. (So if those don't resonate we are probably not for you)

Some of the things you can expect when you join our team:

  • An award-winning office in central Glasgow.
  • Comprehensive onboarding, training and development programme.
  • A day off on your birthday!
  • Great discounts on Macs Adventure trips.
  • Unlimited fresh coffee, tea, hot chocolate and fruit.
  • Salary: Basic c.£35,000 + Uncapped Commission (OTE IRO £45,000)
  • Learning and development opportunities, including regular travel.
  • The opportunity to make a difference to people’s lives and the planet.

Does this sound like your dream job? Magic! Well stop faffing around and send your CV and an awesome cover letter to [email protected] explaining why you would be a perfect match for this role.

We look forward to you joining us on our adventure.

We are particularly keen to hear from members of the Explorers Connect community so please mention Explorers Connect in your application.