Adventure Angel

at MACS ADVENTURE (view profile)
Location Glasgow, Scotland, United Kingdom
Date Posted 5th December 2019
Category Sales & Marketing
Job Type Full-time


Macs Adventure is a fast-growing adventure tour operator with offices in the UK, US and Germany - and big plans. We arrange fantastic self-guided walking, cycling and adventure holidays for thousands of customers in over 35 countries all over the world.

We are currently seeking an Adventure Angel to join our team in Glasgow, working alongside other talented members of the Macs team. As a fast-growing international business, the success of Macs Adventure is driven by great customer experience, which focuses on tailor-made independent adventures.

We are looking for an organised go-getter to support our team of Adventure Sales Specialists to deliver great experiences to our customers. To be successful in this role your skills should include brilliant communication, teamwork, problem-solving and being super positive and enthusiastic. It goes without saying that you will love helping others and have experience which demonstrates these skills.

Your role will involve supporting our sales team to ensure customers are connected with the right member of our sales team and receive great support and communication throughout their adventure. Your day will be filled with chatting to web visitors, fielding phone calls, responding to customer questions, liaising with our internal teams and external suppliers, taking payments, collecting customer information and solving problems.

You will be the Adventure Angel who supports our team in connecting our customers with our amazing walking, cycling and active trips all over the world.

Macs Adventure is a great place to work, with an engaged and friendly team, an excellent work environment and regular opportunities for cake and coffee. We have high expectations of our team, and in return, we support & encourage you to make sure you can do your job well and enjoy yourself while you’re at it.

We want our team to share our Macs values; be adventurous, stay active, it's personal, have fun and give a shit. (So if those don't resonate we are probably not for you)

Some of the things you can expect when you join our team:

  • An award-winning office in central Glasgow.
  • Comprehensive onboarding, training and development programme.
  • A day off on your birthday!
  • Great discounts on Macs Adventure trips.
  • Unlimited fresh coffee, tea, hot chocolate and fruit.
  • Opportunity to participate in tax efficient benefits such as a cycle scheme and childcare vouchers
  • Salary: £18 - 20,000

Does this sound like your dream job? Magic! Well stop faffing around and send your CV and an awesome cover letter to [email protected] explaining why you would be a perfect match for this role.

We are particularly keen to hear from members of the Explorers Connect community so please mention Explorers Connect in your application.