Logistics & Operations Manager

at Adventure Peaks (view profile)
Published 23rd April 2024
Location AMBLESIDE, United Kingdom
Job Type Full-time  Part-time  

Description

Operations Manager

Or

Operations Manager with Guiding/Trekking

Background

Adventure Peaks www.adventurepeaks.com based in Ambleside, the heart of the Lake District, is a well-established quality provider of Worldwide Mountaineering Expeditions, Treks and Courses. We are looking for a strong Logistics & Operations Manager with the option of some guiding or trekking opportunities to join our committed and hard-working workforce. We also operate Ambleside Climbing wall and local activities through www.amblesideadventure.co.uk  and a specialist Retail Shop www.theexpeditionshop.co.uk

The post will be offered either solely as an office-based job or as a combined Office, Trekking and/or Expedition leadership role dependent on the experience and desire of the applicant.

The Trekking Guiding option would include approx. 30-90 days of Guiding/Trekking and 140-200 days of office logistics and operational management.

Role and Responsibilities:

Operations/Administration

  • Planning and organising overseas expeditions including itineraries, budgets, kit, and logistics.
  • Liaising with overseas partners and agents to develop plan and manage Adventure Peaks products.
  • Planning and running Pre-departure training session for individuals and groups.
  • Completing administration for allocated trips
  • Being part of the on-call Emergency contact team when groups are overseas.
  • To share or take responsibility for our school’s provision that also has an interest in Expeditions.

 Sales and Marketing

  • Communicating with prospective clients or groups
  • Contributing content and news updates for our social media eg Facebook, Twitter, Instagram.
  • Contributing content for our website

Development

  • Developing and researching new trip itineraries and locations
  • Generating and implementing new marketing ideas

Trekking and Expedition Leadership (optional)

We are not looking for a full-time trek leader or guide but there is an option to escape the office. The Trekking Guiding option would include approx. 30-90 days of Guiding/Trekking and 140-200 days of office logistics and operational management. The final division can be discussed according to experience and qualifications.

In any developing business it is important that employees can be flexible in their approach and willing to accept change. Work can be stressful at times. A final job description will be discussed at interview based on the strengths of the successful candidate, so we are not looking for a person who can do everything. They must however be confident a good communicator and able to work under pressure. A background in foreign travel or mountaineering is essential

Person Specification

Qualifications;

  • Degree or well educated.
  • Mountain Leadership Awards or above (if guiding option)
  • Remote First Aid (or willingness to gain this qualification if guiding option)
  • Enhanced DBS (or willingness for Adventure Peaks to carry out this check)
  • Current driving licence

Experience

  • Well-Travelled and knowledgeable
  • A passion for and a willingness to travel.
  • Excellent written English
  • Attention to detail and ability to meet deadlines.
  • Ability to demonstrate strong customer service skills and have an awareness of customer needs.
  • Problem solver with multi-tasking abilities
  • Positive can-do attitude with a sense of humour
  • Ability to work under pressure.
  • Good computer skills

If Guiding/Trek leadership

  • Have led in the past overseas expeditions or treks.

WHAT YOU CAN EXPECT FROM US

We are a small business with a friendly office, full of people with passion for what they are doing. It is a lively and busy environment. We can promise that you will be challenged in your role!

  • Position: Permanent, full-time basis
  • Mon-Fri (9.00-5.30 – flexible or less hours may be possible)
  • One weekend per month in lieu of weekday working.
  • £25,000 - £30,000 p.a. base salary depending on responsibilities, experience and qualifications.
  • 28 days holiday per year (inclusive of bank holidays),
  • Company contributed stakeholder pension.
  • Free use of Company Climbing wall
  • Discount prices on outdoor apparel and equipment.
  • Travel Insurance for business and personal holidays.

INTERESTED - To apply for this position please send:

  • Current CV
  • Covering letter 1 page to demonstrate how you meet the Person Specification, your current salary and why you think you are suitable for the job.
  • Contact details of two professional referees (these will not be contacted until you give approval)

To [email protected],

Applications close: Sunday 19th May 2024.

Start date: approximately one months’ notice or earlier by agreement.

Interviews: week commencing Monday 27th May 2024

 

We are particularly keen to hear from members of the Explorers Connect community so please mention Explorers Connect in your application.